FAQ

WHAT’S IN THE BOX?

We’ll send you 4-6 Alaskan-made products along with information about the businesses themselves, details about the location their business is based out of, and vouchers for other businesses in the featured location.

 

HOW MUCH DOES A BOX COST?

 

The products in each box retail over $50+, but you’ll get them for only $45/box.
Annual subscriptions can be bought in bulk and can save you up to $20!

 

WHAT TYPES OF PRODUCTS WILL I GET?

 

It will vary! It could be anything from food to art to body care and so on.

If it’s from an Alaska Small Business, there’s a good chance that it could make it in!
 

WHEN CAN I EXPECT TO GET MY FIRST BOX?

Your first box will be shipped for the shipping month after the month that you paid.
We ship in January, April, July, and October.
Example: If you purchase a subscription in February, your first box will be the April shipment.

 

IS THIS ONLY AVAILABLE IN ALASKA?

 

Nope! We ship anywhere in the US!

 

WHAT ABOUT INTERNATIONALLY?

 

We can ship international, but we can’t do free shipping.

If you’re not in the US and want to order a box, email us at contact@thebearboxak.com.

 

WHAT IF I NEED TO CHANGE MY ADDRESS?

 

Send us an email at contact@thebearboxak.com with your name, previous address, and new address.

CAN I CANCEL MY SUBSCRIPTION?

 

Cancel your subscription any time!

The Bear Box subscription may be canceled at any time via contacting our customer service at mindy@thebearboxak.com

Refunds may not be issued once a box has been shipped.
Please note that you will be charged every 3 months from original purchase date, but boxes are shipped quarterly with the calendar year: January, April, July, and October.
 We do not take returns of boxes already shipped.
Annual Subscriptions & Limited Edition Boxes can not be refunded or canceled once purchased.

 

WHAT IF I HAVE AN ALASKAN-MADE PRODUCT THAT I WANT TO FEATURE IN YOUR BOX OR AN IDEA FOR THE BEAR BOX?

 

We’d love to hear about it! Shoot us an email at contact@thebearboxak.com.

 

WHY ARE YOU DOING THIS?

 

Because we love Alaska, we love buying local, and we love fostering connections!

The Bear Box allows us to encourage all three!
Learn more about the team here: About Us